3 offers to manage your lost and found items

No time commitment (beyond the current month)

Essential

No subscription required

Cottages, Guest houses, Furnished rentals, Campsites, Car rental companies

Use the essential of our lost property functionality.

1 user

1 location

10 found & lost registered items / month

Shipping packages available on order

Support by mail

Premium

from €30^/month

Hotels from 2* to 5* and Palaces
From 10 to +1,000 keys

Take advantage of a Premium service adapted to your organisation.

10 users

1 location

Unlimited number of registered items

Shipping packaging included

Support by email and phone

I am a host :

Start	Medium	Large
0 to 40 rooms	41 to 100 rooms	+ than 100 rooms
€30	Start + €0,78 / additional rooms	Medium + €0,38 / additional rooms

Exemples

Hotel with 45 rooms : Medium offer
€30 + (45 – 40) x €0,78 = €33,90 excl. tax/month
Hotel with 75 rooms : Medium offer
€30 + (75 – 40) × €0,78 = €57,30 excl. tax/month
Hotel with 150 rooms : Large offer
€30 + (100 – 40) x €0,78 + (150 – 100) × €0,38 = €95,80 excl. tax/month

Corporate

Customised (on quotation)

Hotel groups with more than 10 establishments

Integrate our service into your customer loyalty strategy and brand.

Unlimited users

Unlimited locations

Unlimited number of items

Shipping packaging included

Priority on support

compare our offers

Our customers say it best

Thank you for this service. In 25 years of business travel, I have forgotten things in hotel rooms but never been offered to send them back to me. Bravo

Stéphane S.

Customer of Novotel Paris La Défense (Paris) -

02/12/2019

Thank you very much, it’s very nice to see such professionalism!

Nathalie D.

Parc Asterix customer -

29/08/2020

It is very pleasant to be contacted again for an item that we thought we had lost, thank you for this great attention!

Ali M.

Customer of the Radisson Blu Lyon -

02/10/2020

This is an example of honesty and service worthy of a great hotel. A big thank you to all the staff.

Olivier B.

Customer of Grand Hotel Beauvau - MGallery -

03/10/2020

This application is very easy to use. I would like to thank the staff at the Renaissance Le Parc Trocadero Hotel for saving my personal item that I accidentally left…

Asbridge D.

Customer of the Hotel Rennaissance Le Parc Trocadéro (Paris) -

18/04/2020

Very happy to discover that we can recover an forgotten item in a car… Thank you for your vigilance and sense of service. See you next time.

Emmanuel T.

Europcar Nantes Airport customer -

22/06/2018

Compare our offers

	Essential	Premium	Corporate

Lost and found items management
Quick and easy registration of items
Secure handover management
Automatic owner alerts
Dashboard
Stock management
To-Do Board (action board)
Multi-establishment supervisor view
Quarter reporting

Shipping management
Shipments anywhere in the world
Automatic editing of packing slips
Automatic editing of custom invoices outside the EU (Pro forma)
Collection by courier for express shipments (UPS, DHL, FedEx, Chronopost)
Packaging (cartons, foam envelopes, textile envelopes)	Pay per pack
Management of oversized and customised packages	On request
Weighing scale for items
Automatic replenishment of packaging
Your logo on the packaging

Settings and options
Organization settings
Discovery locations	3	Unlimited	Unlimited
Personalised marketing messages (packages and emails)
Customer review management
Option to publish reviews on Google My Business
Possibility to offer shipping costs to owners
Option to deactivate on-site return of items
Option to deactivate low-cost shipments
Management of user rights
Customised services on request

Support
Access to the knowledge base and FAQ
Support by email and chatbox
Support by phone
Priority support

They trust us

Frequently Asked Questions

The current economic climate which is marked by rising costs (IT, packaging, transportation) means we are adjusting our PeeK’in prices as of January 1, 2025 (see details* below). This is the first price rise since early 2023.

The new pricing will apply to our three offers:

Essential
Premium
Corporate

This year, we have taken significant steps to enhance the service for you:

Redirection of your customers to show their satisfaction on your Google review page to boost your online reputation.
Integration of mobile payments with Apple Pay and Google Pay for a smoother user experience.
Improvement of lost-and-found management module, including weight tracking for items.
Real-time connection with couriers for optimized shipping management.

2025 is shaping up to be just as exciting!
We have even more productive solutions on the way with new packaging and innovations to keep you moving forward.

Time commitment according to the payment method*. You can stop your subscription or change your offer by informing us by email (hello@peekin.me).

*Time commitment according to the payment method
– Monthly direct debit by automatic SEPA mandate: commitment for the current month
– Annual payment by bank transfer: commitment for the current calendar year.

Depending on the offer, you only pay for the of shipping packages (Essential offer) or a subscription that includes the packages (Premium offer).
The owners of the lost and found items pay the shipping costs directly on the application. For your best clients, you have the possibility to offer them the shipment with the Premium solution.

You create your account in less than 5 minutes and you are guided at each step throughout the use of PeeK’in (Knowledge base, email and phone for both Premium and Corporate offers).

We undertake not to sell your data. They are stored on secure servers in the European Union in accordance with the GDPR rules. Our market-leading payment solutions are PCI certified.

Yes, PeeK’in interfaces with third party solutions (RoomChecking, 1Check, Sesame and third party PMS or other on request)

Yes, we strongly recommend to use our packagings, which guarantee the quality of delivery (weight, volume, sturdiness) of the items. Shipments without using our packagings could’nt be guaranteed.

Regarding the parcels shipment :

For Express shipments (Chronopost, Fedex, UPS, DHL) a courier comes to your establishment to collect packages directly.
For Economy shipments, the postman picks them up if you have a collection contract with La Poste, otherwise you must drop them off at the closest Post Office.

Insurance on shipping costs is only included for Express shipments (we are currently working on offering insurance according to the declared value of items).

For Premium & Corporate offers, our team carries out the parcel tracking and deals with issues and claims with carriers.

If you wish to change your offer, you must inform us in advance so that we can modify your contract for the following month.
For any other questions, please contact us via the contact form..