Privacy Policy
1. General
PeeK’in, as defined below, has always been committed to protecting your personal data (hereinafter “Data”).
This is why your Data, as defined below, is processed securely and in accordance with EU Regulation No 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such Data (GDPR) and with all applicable French regulations in this area, in particular Law No. 78-17 of 6 January 1978 on data processing, files and freedoms, as amended (LIL).
This document is intended to explain the processing of your Data carried out by PeeK’in in its capacity as data controller.
2. Who is the data controller for my Data?
- PeeK’in (hereinafter “PeeK’in”) acts as the data controller. It is a simplified joint- stock company located at 54, rue Desaix, 44000 Nantes, registered with the Nantes Trade and Companies Register under number 832 852 776
- Data Protection Officer: You may contact the Data Protection Officer at any time by sending an email to gdpr@peekin.me or by post to the address given above. They will reply as soon as possible and within a maximum of 30 days from the date of receipt of your request or, where applicable, from the date of receipt of proof of your identity.
- PeeK’in is the publisher of the eponymous app and the website peekin.me (hereinafter “the Website”).
3. Why is my Data processed?
PeeK’in primarily collects, records, organises, structures, stores, uses and disseminates your Data.
Below is a table setting out the purposes and legal bases authorising PeeK’in to process your Data in this way (Article 6 of the GDPR). The purposes described below may change, whilst remaining consistent with the original purposes.
| PURPOSES | LEGAL BASES |
| To perform the service provision contract and manage the customer-establishment relationship Licence to use the PeeK’in app | in performance of the service contract |
| To perform the service contract and manage the end-customer relationship (establishment customer) Access to the PeeK’in app | in accordance with the Terms and Conditions of Use (T&Cs) |
| Optimising your browsing experience on the Website | Prior consent |
| Responding to your enquiries, in particular via the contact form |
|
| Promoting and raising the profile of PeeK’in’s activities: organising events, conducting customer prospecting, sending you information/updates/newsletters/monthly letters about events and new products, conducting satisfaction surveys, improving PeeK’in’s products and services, etc. | Legitimate interests |
| Responding to your requests based on the exercise of your rights (Article 8 below) | Legal obligation (Chapter III of the GDPR ‘Rights of the data subject’) |
| Combating fraud and securing the Website | Legitimate interests |
4. What Data is involved in the various processing operations?
Only the Data necessary for the purposes of the relevant processing (Article 3 above) is processed. Some Data is collected directly from you, some automatically, and some indirectly.
a- Data collected directly from you
Consent to the processing of your Data is obtained directly and explicitly from you. You may exercise your rights at any time as described in Article 8 below.
Where your Data is collected via a form, you will be informed whether the information is mandatory or optional by the presence of an asterisk (*) next to the relevant fields.
| Data subject | Data that may be collected |
| Client-establishment |
|
b- Data collected automatically
Peek’in may automatically collect data relating to your connection whenever you use the Site:
- Connection logs (login, IP address, date and time)
- Website usage data (modules, menus)
c- Data collected indirectly
PeeK’in may indirectly collect data relating to end customers. End customer data is entered by the client establishment into the PeeK’in application (at this stage, PeeK’in acts as a data processor for the client establishment); end customers wishing to retrieve their lost property then confirm their details and accept the Terms of Use.
5. Who is your Data intended for?
The Data collected on the Website is intended for:
- PeeK’in;
- carriers, when the end customer wishes to retrieve their lost item;
- to Peek’in’s data processors, in particular:
o Hosting: Google (servers in France, Belgium and Ireland)
The Data is not transferred to commercial partners.
Access to Data is subject to individual and controlled access permissions.
Where PeeK’in acts as a data processor for the client establishment, the Data is made available exclusively to the latter.
PeeK’in requires its subcontractors and staff to pay particular attention to the confidentiality and security of the Data.
PeeK’in refrains from consulting or exploiting the Data, either directly or indirectly. PeeK’in may reprocess customer data solely for the purpose of improving its operations and products, and also to gain a better understanding of the industry. Prior to this, any original link to individuals physical records will have been redacted to ensure the confidentiality of the Data.
6. How long is my Data retained?
We retain your Data for as long as we are required to do so under applicable laws and for the purposes set out above.
You will find the retention periods for your Data below.
| Data (see Article 4 above) | Retention period | |
| Customer-establishment establishment | Client data (employees) | For the entire duration of the contractual relationship and for 3 years following the last recorded activity, unless we are informed of the employee’s departure. |
| End-customer management | Client data | For the entire duration of the contractual relationship and for 3 years following the last recorded activity |
| Prospect management | Prospect data | 3 years from the end of the business relationship or the last contact |
| Website traffic and connection data | Cookies – IP address, date, time and duration of each connection, or information enabling the identification of the recipient of a communication. | 13 months from the date of collection |
| Candidate management | Candidate data | 2 years after the last contact with the candidate, or for a longer period if the candidate has given their express consent |
Once you have stopped using our services, we may store your Data in an aggregated or anonymised format.
Furthermore, notwithstanding the aforementioned periods, we may also retain your Data as reasonably necessary to comply with our legal obligations, to enable us to resolve and litigate disputes, and to enforce our agreements.
7. Data security and storage
PeeK’in is committed to ensuring the security and confidentiality of your Data in accordance with best practice, i.e. by requiring an adequate level of protection as recommended by the CNIL.
PeeK’in regularly tests its internal procedures in the event of a technical or physical incident in order to guarantee and maintain an optimal level of responsiveness and efficiency.
However, given the nature of the Internet and networks, PeeK’in cannot undertake to guarantee a specific level of security. Should a security breach be detected that is likely to pose a high risk to your rights and freedoms, PeeK’in undertakes to inform you as as soon as possible and, as far as possible, to take the best measures to neutralise the intrusion and minimise its impact.
PeeK’in regularly backs up your Data in order to limit the impact of a security breach.
8. What are your rights and how can you exercise them?
You have the right to access the Data we hold about you and to correct, update, rectify, delete, erase or otherwise modify your Data whenever it is inaccurate, or has been processed in breach of the applicable data protection regulations.
You may also object to the processing or exercise your right to data portability.
To exercise your rights, you may send an email to the Data Protection Officer, whose contact details are set out in Article 2 above.
In this context, you must include the necessary details for your identification (surname, first name, email address) as well as any other information required to confirm your identity.
In case of doubt, PeeK’in may ask you for a copy of your identity card in accordance with the provisions of the applicable regulations.
PeeK’in undertakes to process your request as soon as possible, except where the law or a legitimate reason requires it to retain certain of your Data.
PeeK’in reserves the right to charge the actual costs associated with your request within the limits set by the CNIL.
If you are not satisfied with the response, you may lodge a complaint with the French Data Protection Authority (CNIL): https://www.cnil.fr/fr/plaintes or by post to the following address: Commission nationale de l’informatique et des libertés (CNIL) – 3 place de Fontenoy, TSA 80715 – 75334 PARIS CEDEX 07.
For further information on personal data, please visit the CNIL website: https://www.cnil.fr
9. Data processing after death
In accordance with Articles 84 et seq. of the amended Act of 6 January 1978, the user is informed that they may provide PeeK’in with instructions regarding how they wish their personal data to be managed after their death. These instructions may be sent to gdpr@peekin.me .
Amendments to the privacy policy
PeeK’in reserves the right to amend this document, in particular to comply with the applicable legal and regulatory provisions in this regard. PeeK’in will update it on the Website as soon as it comes into force.
PeeK’in will use commercially reasonable efforts to inform all users of its Website of any substantial changes to this privacy policy, in particular by means of a notice on its Website.
Nevertheless, you should review this policy regularly. To make it easier for you to keep track, we will update the ‘Last updated’ date shown at the beginning of this document, which reflects the effective date of our privacy policy.
Your continued access to or use of our services after the update date constitutes your acceptance.
Date of update: March 2026